I traded in my car for a truck on July 23rd. last month. its now Aug 9th and I have not recvd any paperwork from the new credit union. they told me it was financed, but why no paper? I keep calling my old credit union to ask if the loan has been paid off, they say no. what should i do? iv tried calling the dealership to talk with financing but no one answers in that department. no one calls me with the status of my account. is the dealership required to pay that payment since they have the car and not me? if they dont pay then what can the credit union do so that it doesnt show up on my credit report as a missed payment? help me. first time trading cars and its a horrible experience. what should i do?
Better safe than sorry. Make the payment. Once its sorted out at the dealership the bank will refund you the payment. Don't ruin your credit.
The dealership is required to pay off the car IF its in the contract you signed. If not then they just screwed you. Demand to talk to someone at the store right away. Ask for the "F & I manager" specifically.
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