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My account is in the negative a lot.. am i at fault or my bank.. read more info below to hear my story..?



In my account I show 2 transactions that took place on 11 Jun 2007. These transactions show an effective date of 8 Jun 2007. I did not authorize any one access to my account on 8 Jun 2007. Why were these transactions allowed to go through without my acknowledgement? This is happening far too many times. Please explain me to me as to why transactions that are rejected on one day and I am charged a fee from the company who sent the ACH and from my bank for not having money in my account at the time of the transaction? To make matters worse, I contact the company, pay them thru money order/money gram and then a few days later, my bank allows the same company to come back in and take money from my account. I then have to turn around and request a refund from said company that takes 4-6 weeks to receive. If the money is not there, no company should be allowed to come into my account and try to take it out again without my authorization. This is why my account stays in the negative.

I feel your pain, my friend!

I don't know how it is allowed to happen. If there is no money in the account the bank should refuse payment, right? But no. If they do that, they could not charge you the $30 overdraft fee. The banks offer free checking, but they have to make their money somewhere!

We have 4 accounts at one bank. One is for savings and has a significant amount in it, right? One is for bills and the other two for our individual spending. Our damn bank keeps allowing one account to transfer from another even if the money isn't there (pre-scheduled transfers) but, the bank won't automatically take money from our savings to cover it.

For that we have to apply for an overdraft account, which has it's own fees. When did the bank become the enemy of the customer and not the advocate of the customer?

Also, our bank has real time transactions...so, if I order something online, then go to the bank online and make a transfer, the order is charged an overdraft fee. Can you imagine?

We are switching to a bank tomorrow who does transactions per 24 hours with deposits going in first.

I would suggest finding a bank who offers real-time online viewing, so that you can at least see what is going on when it is going on.

Other than that, all we can do is go ALL CASH ALL THE TIME.

Good Luck!
The company cannot take out money unless you have authorized them to take out withdrawals/payments. I would go to the bank and put a stop payment on any payments coming out from this company if you are sending them payments by money order. So if at some point you authorized them to take money out they will and usually screw it up in some way with taking the payment when you sent them it already. Or you can stop sending them the money order and just let it come out each month and then you will not have to wait for them to refund your money and your bank account should not be overdrawn and in the negative.
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