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Dental office workers...couldnt you just scream when a new patient comes to the office without insurance info?



Dental office workers...couldnt you just scream when a new patient comes to the office without insurance info?

Soooo annoying! They know they are going to need it so why the heck dont they go prepared!!!
Professional dental offices will send you all of the information you need before ever scheduling your appointment. Some people are not so fortunate to have insurance. Don't you have something else more important to complain about???
People dont get it... they just dont know whats going on in general!
I suggest you send them a letter or packet of info regarding their first visit or simply tell them when they make their appointment.

It is pretty stupid of them, but there are things you can do to avoid this issue.
Isn't it your job to accomodate individuals like this? After all, you wouldn't be working there if not for patients. Whenever I go to a drs. office, I expect very friendly service, even if I don't have all of the documents, etc. If you are not in the medical business, then you are not as familiar with what is required. Most offices I visit, require this information over the phone before I arrive anyway. You should stop complaining and thank those that make your job even more necessary.
They are probably not talking about those kinds of patients but the ones who have insurance, but don't bring info.

The old axiom applies here, "if you don't like it, quit".

I don't like it when I have to chase after people to pay my invoices. Stay on top of it or maybe think of a way to make your job easier by reminding them to bring what they need when you call to remind them that they have an appointment. You do call to remind them the day before don't you?

If not your boss better get his act together.

Or are his patients all walk-ins? (doubtfull in an insurance practice unless you are talking medicaid)
No...because I don't work in a dental office. ..but I could just scream when the office worker has a nasty attitude like you. I hope you don't have that same attitude with new patients who have no insurance.
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