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Water damage and homeowner's insurance questions?



My upstairs toilet overflowed, running thru my ceiling and onto my kitchen, hardwoods, etc.
Servicemaster has been here and has cut holes everywhere and has fans, etc dryin things out. Adjuster came today and cut me a check to get me started. . . but I feel uncomfortable on a few levels:
a) Water dripped onto some of my kitchen cabinets discoloring them and making the joints swell. Additionally, some of the upper cabinets had grey water standing on them and had to be reomoved. Adjuster said that "an experienced cabinet contractor could handle that".
WOuldn't they have to re-do all the cabinets to make sure they match? Are there any rules here? I live in an upscale home.
b) The drywall behind the tile backsplash has been removed and now there are cracks in the grout. Servicemaster guy pointed out that this is from drywall damage, but not much comment from Adjuster (wasn't factored in the check he offered).
Any comments? Thanks so much!

If the first refinishing of parts of the cabinets make them NOT match, then they'll refinish all fo them. But first they'll try just matching the finish.

Regrouting is cheap and easy, and has to be done normally as regular maintenance. I'm not sure exactly what the question is - but it's not a big deal. Source(s): agent, 21+ years
The cabinet contractors would have no problem matching your cabinets.

If it's just the grout that's cracked, that's an easy fix.
insurance people are usually pretty good at what they do... at least you had the insurance to cover it... often times though the deductible is about $5k... if you question the quote... call someone out for an estimate... let him know that the adjuster was out.. its important that you tell the contractor that you don't know what the figure was... just point out the things you want to point out.. .let him give you a figure... and then send that to your insurance... its all estimates anyways... you may have to pay for your second opinion... but if its free... the end product may not be worth the time it took to call the guy...
former property manager for 200+ units in Hawaii...
personally dealt with 5 floods in different units...
will recommend servicemasters to anyone who needs them
I have found the source box to be a good resource for this type of insurance. There are a variety of ways to go about this so I suggest you research some of the companies for their offers.
http://tinyurl.com/333tnj
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